Growth & operations technology

Technology should create capacity, not complexity.

You shouldn't have to become a technology expert to run your business. We are the technology partner for growing businesses across the Northwest. One team for the systems that keep you running and the strategy that decides what comes next.

No rip and replace. No ticket queue. No explaining your business to someone who has never run one.

25+
Years

Enterprise technology leadership across manufacturing, construction, aerospace, and healthcare.

$3.5B
Scale

Former CIO at Radius Recycling, a $3.5B operation spanning roughly 100 industrial facilities.

550
Locations

Former CIO at Builders FirstSource, supporting 550 locations across 40 states.

John Barrow, founder of Strata Mind Labs

John Barrow, founder. Former enterprise CIO.

Boardroom fluent. Shop floor fluent.

Most local IT firms cannot credibly claim enterprise experience. Most enterprise consultants cannot credibly relate to a business where the real work happens in a truck or on a shop floor. We sit in both worlds, and that is the entire point.

Vendors, contracts, security, AI tools, whatever shipped last quarter. Tracking all of it is our job. Yours is deciding where the business goes, and you get straight answers from us about what to fix, what to leave alone, and what is not worth the money.

We keep your business running.

Before anything else, the basics have to work. When something breaks you call one number and a person answers.

Reliability is not an upsell here. It is the floor. Everything we build after this depends on it holding.

  • Managed IT and help deskDevices, networks, accounts, and the person who picks up.
  • Backup and disaster recoveryTested, not assumed.
  • Phones and business internetVoIP, carriers, and the contracts behind them.
  • Vendor managementOne number to call instead of six.

Every recommendation has to do one of three things.

If it doesn't, we cut it. That rule applies to our own proposals first.

Save time

Eliminate manual drag. Automate the repetitive. Give your team capacity to focus on the work that actually pays.

Reduce risk

Governance, backup, security, and AI accountability built into every engagement from the start.

Increase revenue

Better systems, faster pipelines, smarter retention. Technology that earns its keep.

Built for businesses where the work is physical.

Too big for retail tech support. Not big enough for a full-time CIO. That is the gap we were built for.

Construction

Job costing, field-to-office communication, document control.

HVAC, plumbing & electrical

Dispatch, scheduling, and closing the field-to-office gap.

Manufacturing & fabrication

Workflow visibility, vendor management, process control.

Medical & dental

Compliance, EHR integration, staff productivity.

Real estate & property management

CRM, tenant systems, vendor oversight.

Home services

Scalable systems for growing regional operators.

Two ways to work together.

One operating model. Start wherever you actually are.

For growing businesses

Technology that works as hard as you do

Build, automate, and grow without fighting your systems. One platform, one operating model, one relationship that scales with you.

Growth & operations
For executive leaders

From AI ambition to real business outcomes

Fractional CIO leadership, AI governance, and technology strategy tied to measurable results. CIO-level thinking without a full-time hire.

Executive advisory

Build, capture, automate, grow, lead.

Five capabilities in the order most businesses actually need them. Delivered as one relationship.

1

Build

Digital foundation, websites, managed IT, help desk, backup, VoIP.

2

Capture

CRM, lead management, sales pipelines, customer lifecycle.

3

Automate

AI communication, workflow automation, scheduling, reporting.

4

Grow

Retention, referral systems, review generation, marketing automation.

5

Lead

Fractional CIO, technology strategy, AI governance, executive advisory.

AI, once the foundation holds.

We do not lead with AI, because most businesses do not yet have a problem AI solves. They have a systems problem wearing an AI costume. Fix the systems first and the rest gets cheaper.

Once your operations are stable and your data lives somewhere sensible, automation stops being a science project and starts returning hours. That is the order we work in, and we will tell you plainly when you are not ready.

Workflow automation

Take the repetitive handoffs off your team's desk.

AI communication

Answer, route, and follow up without adding headcount.

AI governance

Clear rules for what AI touches, who approves it, and what gets logged.

Custom AI agents

Purpose-built for one job in your operation, not a general chatbot.

You run the business. We carry the technology.

A 30-minute conversation. No pitch deck.